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Many major colleges and universities throughout the United States and Canada have a student ombudsman on campus. The ombudsman is generally responsible for assisting students with problems involving school rules, policies, and procedures. Most often, the ombudsman is another student, preferably a graduate student who knows and understands the functions of various offices and organizations on campus. Students are able to discuss matters confidentially, knowing that a student ombudsman will consider all sides in an impartial and objective way.

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