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Insurance and Banking

The Federal Deposit Insurance Corporation (FDIC) Office of the Ombudsman handles inquiries involving problems or complaints related to the FDIC. Although FDIC insures almost all banks and savings associations in the United States, it may not be the primary regulator of a particular institution. Consumers should initially attempt to resolve a matter with the institution or the institution’s primary regulator.

Recurring issues before the FDIC Ombudsman include those regarding bank application processes, the Bank Secrecy Act, and Regulation B and the Equal Credit Opportunity Act (ECOA), particularly relating to laws governing spousal signatures and the propriety of requesting information about an applicant’s life insurance.

Inside Insurance and Banking