A telephone solicitation is a telephone call that acts as an advertisement. In some cases unlisted or non-listed numbers can be obtained from a directory assistance operator. They, along with non-published numbers, may be sold to other organizations. Some sales organizations call all numbers in numerical order for a neighborhood or area. The FCC’s rules prohibit telephone solicitation calls to homes before 8 am or after 9 p.m. A person placing a telephone solicitation call must provide his or her name, the name of the person or entity on whose behalf the call is being made, and a telephone number or address at which that person or entity may be contacted. The term telephone solicitation does not include calls or messages placed with the receiver’s prior consent, regarding a tax-exempt non-profit organization, or from a person or organization with which the receiver has an established business relationship. An established business relationship exists if the consumer has made an inquiry, application, purchase, or transaction regarding products or services offered by the person or entity involved.
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