The Division of Planning and Information

The Division of Planning and Information helps consumers get information. This Division runs the Consumer Response Center, with counselors who respond to consumer complaints and requests for in-formation. It also supervises the Identity Theft Data Clearinghouse, with staff who tell consumers how to protect themselves from identity theft and what to do if their identity has been stolen. Additionally, this division manages the Consumer Sentinel, a secure, online database and cyber tool available to hundreds of civil and criminal law enforcement agencies in the United States and abroad.


Inside The Division of Planning and Information